Job ResponsibilitiesFacilitate daily Scrum meetings, Sprint Planning, Sprint Reviews, and RetrospectivesGuide and coach the team on Agile/Scrum practices, ensuring adherence to frameworksAct as a servant leader to enable high-performing, self-organized Agile teamsRemove impediments that hinder the team’s progress and shield them from external distractionsTrack, manage, and improve team velocity, sprint burndown, and other Agile KPIsWork closely with Product Owners to maintain well-groomed backlogs and prioritized sprintsFoster collaboration among developers, QA, designers, and stakeholders for smooth deliveryEnsure transparency and visibility into the team’s delivery progress and healthCoordinate with cross-functional teams and manage dependencies within and outside the teamPromote Agile best practices and continuous improvement within the delivery processFacilitate integration of AI-assisted tools and workflows, ensuring the team leverages them effectivelySupport exploration and adoption of prompt engineering and AI-based practices in collaboration with technical leadsMentor junior Scrum Masters and Agile team members as neededSupport organizational initiatives toward Agile maturity and scaling (e.g., SAFe, LeSS, etc.)RequirementsTechnical Skills RequiredProficiency in Agile project management tools (e.g. ClickUp, Jira, Confluence, Trello)Good understanding of SDLC, DevOps concepts, and CI/CD pipelinesFamiliarity with version control systems (e.g., Git, Bitbucket) and code repositoriesUnderstanding of software development and testing processes for web, mobile, and APIsBasic knowledge of integration workflows, microservices, and cloud environments (AWS etc)Exposure to Agile scaling frameworks like SAFe, LeSS, or Nexus is a plusAbility to analyze sprint metrics and generate Agile performance reportsAwareness of quality assurance and defect tracking processesUnderstanding of LLMs and ability to facilitate discussions around AI-based solutions is a plusWorking knowledge of AI tools and hands-on experience with prompt engineering for task automation and productivity optimizationExperience working in a white-label delivery model across global time zones is preferredNon-Technical Skills RequiredStrong facilitation and moderation skills to lead effective Scrum ceremoniesExcellent communication and interpersonal skills to manage team and stakeholder dynamicsConflict resolution and negotiation skills to handle team bottlenecks and client expectationsEmpathy, patience, and servant leadership qualities to support team well-being and growthHigh accountability, ownership mindset, and attention to detailAbility to coach and mentor team members and junior Scrum practitionersStrong organizational and time management skillsProactive approach to problem-solving and continuous improvementCultural sensitivity and collaborative nature, especially in global client environmentsGrowth mindset with a willingness to adopt emerging technologies including AI for continuous team efficiency improvement